Terms & Conditions

Last updated: 02.10.2026 r.

Welcome to Little Sleepy Raccoon. These Terms & Conditions govern purchases made through the Little Sleepy Raccoon online store.

By placing an order through this website, you agree to these Terms & Conditions.

1. Seller Information

The online store Little Sleepy Raccoon is operated by:

Agrafka Małgorzata Piaskowska-Puścion
Ul. Krańcowa 57/14 02493 Warszawa
Poland
NIP: 6681745588
Email: margaret@littlesleepyraccoon.com

2. Products

Little Sleepy Raccoon offers digital crochet patterns and may also offer handmade physical products.
Product descriptions, prices, available languages, materials, sizes and other relevant information are provided on individual product pages.
Please read the product description carefully before placing your order.

3. Digital Products

Crochet patterns sold through Little Sleepy Raccoon are digital products supplied as PDF files unless otherwise stated.
Purchasing a digital crochet pattern does not include a finished physical toy, yarn, crochet supplies or printed instructions.
Digital files are provided electronically after successful payment according to the delivery method described during checkout and on the website.

4. Digital Content and Right of Withdrawal

Consumers in the European Union generally have a 14-day right of withdrawal from distance contracts. Prawa Konsumenta
For digital content that is not supplied on a tangible medium, the right of withdrawal may be lost once delivery of the digital content has begun, provided that the consumer has expressly agreed to delivery beginning before the end of the withdrawal period, acknowledged that this results in the loss of the right of withdrawal, and the required confirmation has been provided. Prawa Konsumenta
Where these legal requirements have not been met, statutory consumer rights remain unaffected.

Nothing in these Terms limits any mandatory consumer rights provided by applicable law.

5. Digital Product Licence

Purchasing a crochet pattern grants you a licence to use the pattern for your own crochet projects.
You may sell finished handmade items created using Little Sleepy Raccoon patterns.
However, the pattern itself – including its text, instructions, photographs, graphics and other content – may not be copied, reproduced, shared, distributed, published, translated for distribution or resale, or resold in whole or in part without permission.

6. Prices and Payment

All prices are displayed in the currency shown in the online store.
Available payment methods are displayed during checkout.
The customer is responsible for providing accurate billing, contact and payment information when placing an order.

7. Physical Products

Where physical handmade products are offered, information regarding size, materials, availability and other relevant characteristics will be provided on the individual product page.
Because handmade products are made individually, small variations may occur.
Shipping options, costs and estimated delivery information will be displayed where applicable during checkout.

8. Right of Withdrawal for Physical Products

Consumers may have a statutory right to withdraw from an online purchase of physical goods within 14 days, subject to applicable legal exceptions. Eli
Detailed information about returns and withdrawal will be provided in the Refund & Returns Policy.

9. Problems with Digital Content

If you experience difficulty accessing your purchased files, please contact Little Sleepy Raccoon using the Contact page and provide your order number and the email address used for your order.
Under applicable consumer law, consumers retain statutory rights where digital content is not supplied or does not conform to the contract. Polish law specifically regulates delivery and conformity of digital content. Eli

10. Intellectual Property

All Little Sleepy Raccoon crochet patterns, photographs, illustrations, graphics, written instructions and original designs are protected by applicable intellectual property laws.
Purchasing a product does not transfer copyright or other intellectual property rights to the purchaser.

11. Personal Data

Personal data is processed in accordance with the Privacy Policy available on this website.

12. Complaints and Contact

If you have a question or complaint regarding an order or product, please contact:

Email: piaskowska.g@gmail.com or use the Contact page on the Little Sleepy Raccoon website.

13. Changes to These Terms

These Terms & Conditions may be updated when necessary, for example due to changes in the store, available services or applicable law.
The version applicable to an order is the version in effect when that order is placed.

14. Applicable Law

These Terms & Conditions are governed by applicable Polish law, without depriving consumers of any mandatory protections they may have under the laws applicable to them.